Impact: Stories from our Community

Endorsements

  • "Our membership in NWCC has been very valuable. We have called the hotline on numerous occasions and found the response time of an average of 8-9 minutes extremely effective.We see the Echelon security officers patrolling our area, which has helped reduce the number of houseless and tents that used to be rampant on our property adjacent to I-405. NWCC's ongoing work to clean up and revitalize the Pearl is working." -

    - Cary Ely, Director of Stores, BASCO Appliances

  • "NWCC has made an appreciable positive difference in our neighborhood. Prior to their involvement, calls to 911 or our after-hours security service were ineffectual. NWCC’s 24/7 number is answered promptly, and appropriate measures are taken. My experience is that the people who respond arrive within 10 minutes, are kind in their dealings with challenging people, and are appropriate to the situation at hand. I have called NWCC three times in the last three months and had issues resolved swiftly and well. I feel safer, and believe our community is safer as well, knowing who to call when faced with a challenging situation. NWCC is a gift to our community!"

    - Johanna Thoeresz, Board Chair, Tanner Place

Testimonials

NWCC Stories

Learn more about NWCC’s updates and advocacy by visiting the NWCC News.

Dear friends at Echelon/NWCC/LOA,

Thank you for an informative and inspiring opportunity to join you for the afternoon. I am so impressed with the genuine compassion and positive attitude I saw in everyone I encountered, from the security folks (Evans and his colleagues) who were firm but always kind and understanding with the folks who needed to be moved from a property to the LOA folks (Leif and his colleagues as well as the people on the street who assist LOA) who are tirelessly dedicating every single day to improving the lives of the unhoused population in Portland, even as the job undoubtedly takes an emotional toll on them.

You demonstrated to me how your companies are all built on a foundation of understanding our fellow human beings and preserving their dignity. Each of you showed me in your own way how you build relationships and rapport with people to improve the neighborhood and living conditions for all residents, housed and unhoused. My experiences yesterday strongly contradicted any negative preconceptions I may have had about "security officers/companies". 

I was also struck by the thoughtful, talented, and intelligent leadership behind these initiatives; each of your leaders demonstrated that you defy the stereotypes of people in your profession/position and that you are compassionate people with remarkable insight into the needs of the community. The shared vision of your companies shines brightly throughout each branch. Having some experience in business, I was impressed with how consistent this vision was in everyone's narratives as they related its significance within their own role. 

Please share my email with those I encountered, since I only have an email address at the moment for Alex and John.

Thank you, I look forward to seeing you all again soon, and I am working with our attorney on the contract for Avenue Lofts.

Cheers,

Dr. Claire Y. van den Broek

Adjunct Professor in Literature / Pedagogical Consultant

Southern New Hampshire University / University of Oregon

Hi All,

I want to share an experience I had yesterday.

While outside at Ovation with Mary Sipe, a distressed individual walked up the street yelling about suicide, girlfriend, and killing. I immediately called the hotline with a response in about 30 seconds. In the meantime, the individual wandered into Fields Park, yelling and screaming. He planted himself near the playground as Mary and I kept an eye on him while awaiting Echelon/LOA. A Good Samaritan (a gentleman from Pinnacle) meanwhile was doing a good job of trying to talk this individual down.

Mike from Echelon arrived within 10 minutes but kept his distance. He identified the individual and called Spencer from LOA, who arrived in 5 minutes, interacted with the individual, and eventually calmly walked away with him, presumably to get him help somewhere.

Part of the story for us is that two women approached afterward and commented about how wonderful it was to witness this and that they would spread the word. Turns out they were both from the Pinnacle and were aware of NWCC. I gave one of the women my contact info and asked that we get together for coffee. The other gentlemen from the Pinnacle was also quite impressed and said he would lobby for NWCC with the board.

These types of interactions will build momentum for us over time as more people witness them and we share the stories.

Thought you would all want to hear this.

Stanley Penkin, Pearl District Resident